Haneda T3 Tourist Information Center
A 24-hour tourist information space in Terminal 3’s second-floor arrivals lobby for advice on Tokyo/Japan travel and transport. Use both Tokyo tourism advice and the Ota City information corner.
At a glance
- Location
- Haneda Airport T3, 2F arrivals lobby, public area
- Address
- 2-6-5 Hanedakuko, Ota-ku, Tokyo
- Hours
- 24 hours; open year-round
- Center telephone
- 03-6428-0653
- Official guide
- Tokyo Tourist Information Center ↗
Checked · 2026.10.27
Haneda T3 Tourist Information Center
The center is in the second-floor public area after immigration, baggage claim and customs. The Tourist Information Center sign and Ota City’s Hanepyon mascot material in the visit photographs match the location and appearance in Ota City’s official guide. This is separate from general airport information counters and the tourist center at Keikyu’s station.
- Tourist advice
- Pamphlets
- Transport and sightseeing-ticket information
- Ota City tourism corner
What help is available after arrival?
Official airport information lists JR tickets, sightseeing tickets and accommodation reservations alongside tourist information. You can ask where transport departs, how to get around and for guidance on sightseeing plans. Ask the relevant counter about issuing a particular product and its cutoff time; this is not an airline or immigration counter that handles flight changes or immigration issues.
Tokyo advice and the Ota City corner
Inside are areas offering Tokyo tourism advice and Ota City visitor information. Ota City’s official guide identifies the corner by a tapestry showing Hanepyon’s large face and describes pamphlets for local sights and places easily reached from the airport. Distinguish between broader Tokyo itineraries and short walks around the airport when seeking advice.
24-hour service and language assistance
The official Tokyo Tourist Information Center listing describes the Haneda branch as open 24 hours, year-round, and gives its direct number as 03-6428-0653. Its official contact guidance lists Japanese, English, simplified and traditional Chinese, and Korean. This does not guarantee a particular employee or every language specialist at every hour; state your preferred language first and confirm whether assistance is available.
Distinguishing similarly named counters
This is the Tourist Information Center in the second-floor arrivals lobby. Keikyu Tourist Information Center beside the Keikyu ticket gates on the same floor is a separate railway-operator counter. For telecom products, go to retailers such as JALABC; for currency exchange, use an exchange counter. Do not assume every transaction is handled directly here.
| Purpose | Where to go |
|---|---|
| Tokyo/Ota sightseeing and transport advice | 2F Tourist Information Center |
| Buying a SIM | 2F retailers such as JALABC |
| Exchanging currency for yen | Exchange counters in the 2F arrivals lobby |
| Airline check-in and baggage | Your airline’s counter on 3F |
Take a look around
Photographed in March 2026The story behind this place
I Went to Tokyo for Miyu,
and Remembered the People, Too
Someone from Home, at Haneda
After finishing all the arrival formalities, I came out into the airport. Ordinarily I would probably have looked straight for somewhere to rest, rather than exploring much, given the late…
Read this scene ↗